We are strongly committed to protecting your privacy online and have taken steps to protect the information you share with us. The Prem Rawat Foundation does collect certain personal information in order to provide you with customized services and content. This personal information is gathered when you register to view or obtain content on this Web site. Listed below is information about what data is collected, how it is treated, and how you can contact us with questions or concerns regarding your privacy. To help us protect your privacy, you should maintain the secrecy of the logon ID and password you may have set up in connection with your use of this Web site.
What data we collect:
We do not collect personal data from people who are merely viewing this Web site, and we do not upload “cookies,” applets or other data to your computer.
When you subscribe to our online e-newsletters, we collect: the logon ID and password you create; your first and last name; e-mail address; street address, city, state and zip code if provided. We may also collect data from people offline; for example, a person may attend a fundraising event where they may supply similar personal information as above, or they may forward a donation to TPRF via physical mail services.
When you order materials from the online store or make a donation online through this Web site or our affiliated donations website, we collect: the logon ID and password you create; your first and last name; e-mail address; the credit card number of the card used including its expiry date; billing address of the credit card you used; and the telephone and fax number you provide to us. We do not keep your credit card information on our servers.
We would collect similar information if a donation or purchase is made offline, with the exception of a logon ID and password, which would not apply. Credit card information would be processed through our secure gateway, and would not be saved or stored with TPRF beyond time necessary to complete a transaction authorized by you.
How we safeguard your privacy:
TPRF servers are hosted with RackSpace with leading state-of-the-art security protocols, firewalls, intrusion and virus alert software. We use secure technology to safeguard your credit card data used in electronic commerce transactions.. Other information is protected with state-of-the-art Cisco firewalls, including stateful packet inspection. We also routinely perform proactive monitoring and intrusion detection, and implement denial of service attack mitigation processes. We use Unix-hardened operating system for our servers, which are maintained by a certified security staff.
Online transactions for donations are managed through Z2Systems, Inc. which operates NEON (Non-profit Enterprise Online Network.) NEON also operates under RackSpace managed security, and all financial transaction information is passed through industry-standard secure socket-layer encryption (SSL) as indicated by HTTPS on the secure submission pages, where certificate validity can easily be determined via browser links.
NEON surpasses the newly required PCI & DSS security standards recently being enforced by the credit card industry.
PCI DSS stands for Payment Card Industry Data Security Standard. It was developed by the major credit card companies as a guideline to help organizations that process card payments prevent credit card fraud, hacking and various other security vulnerabilities and threats.
How we use the collected data:
We primarily use the data collected in order to provide you with the services or content requested by you and to perform other activities related to such services and products, including billing and collection. We do not sell or share this information to any third parties. We may disclose this personal information to third parties if we believe in good faith that such disclosure is necessary: (a) to comply with the law or in response to a subpoena, court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of The Prem Rawat Foundation or others; (c) to enforce any terms of service on this Web site; or (d) to maintain and operate our computer systems properly. This policy includes data obtained from donors, subscribers, or purchasers through both online and offline means.
Data removal and customer support:
If you wish any private data to be deleted, you may contact us via our helpdesk, or via postal mail at: The Prem Rawat Foundation, P.O. Box 241498, Los Angeles, CA 90024.